Privacy
Policy

Jolien Spoelstra respects your privacy and processes personal data in accordance with applicable legislation (AVG / GDPR). In this statement you can read what data is collected, what it is used for, and how you can exercise your rights.

1. Personal data that we process

We process the following personal data, depending on your interaction with the website:

• First and last name
• Email address
• Address details (for orders)
• Payment details (via external provider)
• IP address and click behavior (for analysis)

2. Purposes of processing

Your data is processed for:

• Processing orders and payments
• Sending emails about your order or course
• Improving the website and user experience
• Customer communication for questions or complaints

3. Retention period

Your data will not be kept longer than is strictly necessary. For administrative purposes (such as invoices), a legal retention period of 7 years applies.

4. Sharing data with third parties

Data is only shared with parties that are necessary for the execution of the service (such as payment providers, hosting parties, email software). A processing agreement has been concluded with these parties.

5. Cookies

This website uses functional and analytical cookies. You will be informed about the use of cookies on your first visit and can set your preferences.

6. Security

The website is secured with SSL (recognizable by the lock in your browser) and provided with protection against unauthorized access (such as Wordfence). Forms are secured with Google reCAPTCHA.

7. Your rights

You have the right to view, correct or delete your personal data. You can send a request to info@jolienspoelstra.nl. We will respond as quickly as possible, within 30 days at the latest.